Procurement Career Paths

Job Title: Contract Management Lead

Location: [Insert location]

Reports to: [Insert name and title of supervisor]

A contract management lead is responsible for handling multiple contracts, either with one or multiple suppliers. They establish a good working relationship with the supplier/s which the organization has multiple contracts with.

Key Responsibilities: 

• Responsible for coordinating human services contract management.
• Implement, manage, and monitor the corporate relationship between the organization and its supplier/s.
• Monitor and manage potential or known risks.
• Stay informed of contract changes and variations.
• Keep tabs on suppliers and their performance and if it complies with the contract and company standards.
• Keep up-to-date on supplier standings in the industry.
• Manage and report problems and critical incidents.
• Create and execute plans to improve supplier performance in resolving issues.
• Investigate potential contract breaches, allegations of wrongdoing, and other complaints and possible issues.
• Be knowledgeable of supplier funding arrangements.
• Stay informed when it comes to planned budget changes for a supplier.

KPIs for this role

• Contract Risk: Measures the potential impact of different risks in contracts and supplier relationships.
• Values of Contracts Under Active Management: The value of various contracts actively managed and which ones are the most critical.
• Time to Signature: Tracks pre-signature processes and their efficiency.
• Contract Administration Time: Amount of time spent on contract administration post-signature.
• Renewals: Tracks contract renewals and how these were executed in the required mandated renewal process along with non-renewed contracts that are regrettable/avoidable.
• Contract Milestones: Tracks milestones met at the agreed dates.
• Contract Consistency and Language: Measures the percentage of contracts with non-standard clauses out of total contracts signed.

Key Skills and Qualifications: 

• Bachelor’s Degree in a relevant field.
• 4-9 years of experience in contract management or a related field.
• Advantageous to have a Certified Commercial Contracts Manager (CCCM) or Certified Professional Contracts Manager (CPCM) certification.
• Strong negotiation and contract management skills.
• Business acumen and math skills.
• Can easily grasp contract terms and conditions.
• Excellent verbal and written communication skills.
• Risk management expertise.
• Analytical skills and expertise in research.
• Legal knowledge and good contract management skills.

• Responsible for coordinating human services contract management.
• Implement, manage, and monitor the corporate relationship between the organization and its supplier/s.
• Monitor and manage potential or known risks.
• Stay informed of contract changes and variations.
• Keep tabs on suppliers and their performance and if it complies with the contract and company standards.
• Keep up-to-date on supplier standings in the industry.
• Manage and report problems and critical incidents.
• Create and execute plans to improve supplier performance in resolving issues.
• Investigate potential contract breaches, allegations of wrongdoing, and other complaints and possible issues.
• Be knowledgeable of supplier funding arrangements.
• Stay informed when it comes to planned budget changes for a supplier.

• Negotiation Skills: Ability to negotiate favorable and advantageous contract terms and conditions.
• Attention to Detail: Ability to thoroughly review and draft contracts with little to no errors or omissions.
• Communication Skills: Effective and efficient communication skills.
• Risk Management: Ability to identify potential risks in contracts and avoid or minimize them.
• Collaboration: Ability to work effectively with other persons, teams, or departments to achieve needed objectives.
• Conflict Resolution: Resolution of conflicts and disputes when it comes to contract negotiation or implementation.
• Contract Administration: Management of contract documentation and relevant data like tracking of significant dates and obligations.
• Contract Awareness: Understanding the legal and regulatory requirements needed when it comes to contracts.
• Project Management: Ability to manage multiple contracts and projects while knowing how to prioritize by significance and urgency.
• Analytical Skills: Analysis of contracts and understanding their impact on the organization.
• Law Knowledge: Understanding of contract law and its role in contract management.
• Technical Skills: Proficiency or willingness to learn contract management software and other relevant technical tools.
• Compliance: Ensure that contracts comply with legal and regulatory requirements.
• Drafting Contracts: Ability to draft clear and comprehensive contracts that can give the best advantage to the organization.

• Contract Risk: Measures the potential impact of different risks in contracts and supplier relationships.
• Values of Contracts Under Active Management: The value of various contracts actively managed and which ones are the most critical.
• Time to Signature: Tracks pre-signature processes and their efficiency.
• Contract Administration Time: Amount of time spent on contract administration post-signature.
• Renewals: Tracks contract renewals and how these were executed in the required mandated renewal process along with non-renewed contracts that are regrettable/avoidable.
• Contract Milestones: Tracks milestones met at the agreed dates.
• Contract Consistency and Language: Measures the percentage of contracts with non-standard clauses out of total contracts signed.