Vendor Management Specialist
A Vendor Management Specialist directly deals with company suppliers to ensure that both parties hold up their end of the deal and their relationship remains harmonious.
Procurement Role Family: Service Provider
Salary range: $31,000-$133,000/year with an average of $65,332/year
Work experience: 3-5 years

Key Responsibilities

  • Vendor managers oversee and maintain relationships between your organization and vendors/partners
  • They establish standards and source the best available vendors
  • Streamline the administration of vendor management procedures, tools, and systems

Skills & Competencies

  • Manage vendor relationships
  • Communication
  • Contract negotiation
  • Build internal relationships
  • People skills
  • Project management
  • Strategic vendor selection
  • Ability to network
  • Interpersonal and written communication
  • Leadership
  • Presentation skills
  • Customer relationship management

More details & resources

Job Description Template 

Job Title: Vendor Management Specialist

Location: [Insert location]

Reports to: [Insert name and title of supervisor]

A vendor management specialist is responsible for ensuring that supplier obligations are reflected in company activities. They also focus on day-to-day operations and work with suppliers to achieve company goals.

Key Responsibilities: 

 

  • Builds and maintains good relationships with vendors or suppliers.
  • Negotiates and influences vendors to get the best contract terms possible.
  • Checks vendor quality and capability and assists them if they run into any problems.
  • Coordinates with other staff to determine which vendors or suppliers are needed while ensuring that said vendors hold their end of the contract.
  • Scouts for new vendors or suppliers and assesses their capabilities and benefits.
  • Observes market trends and supplier capability to find cost-saving opportunities.
  • Manages the process of vendor selection and evaluates vendor proposals to determine the best one.
  • Maintains organized and accurate records of all supplier-related things.

KPIs for this role

  • Vendor Performance Scorecard: Measures vendor performance of chosen vendors to ensure their quality.
  • Cost Savings: Cost savings that are achieved through effective vendor management practices.
  • Vendor Compliance Rate: The percentage of vendors that comply with company policies and processes.
  • Vendor Relationship Health: Strength and effectiveness of vendor relationships based on the satisfaction of both parties.
  • Contract Compliance: The compliance of vendors with contract terms and legal policies.
  • Vendor Satisfaction: the satisfaction of vendors with the organization’s practices and processes. 

Key Skills and Qualifications: 

  • Bachelor’s Degree in business administration, supply chain management, or other related field.
  • Proven experience in vendor management, procurement, or a related field.
  • Strong negotiation skills.
  • Ability to build and maintain positive relationships with vendors.
  • Excellent cerebral and written communication skills.
  • Analytical and problem-solving skills.
  • Knowledge of contract management principles and practices.
  • Proficiency in Microsoft Office software as well as other procurement software.

Detailed Responsibilities & Tasks

  • Builds and maintains good relationships with vendors or suppliers.
  • Negotiates and influences vendors to get the best contract terms possible.
  • Checks vendor quality and capability and assists them if they run into any problems.
  • Coordinates with other staff to determine which vendors or suppliers are needed while ensuring that said vendors hold their end of the contract.
  • Scouts for new vendors or suppliers and assesses their capabilities and benefits.
  • Observes market trends and supplier capability to find cost-saving opportunities.
  • Manages the process of vendor selection and evaluates vendor proposals to determine the best one.
  • Maintains organized and accurate records of all supplier-related things.

Detailed Skills Description

  • Negotiation Skills: Ability to negotiate terms and conditions to gain favorable outcomes and cost-saving opportunities.
  • Relationship Management: Building and maintaining relationships with vendors to ensure effective and efficient collaboration and communication.
  • Communication Skills: Strong verbal and written communication skills with various parties involved.
  • Analytical Skills: Analysis of data and information to gain strategic advantage wherever possible in the vendor management process.
  • Problem-Solving Skills: Ability to solve vendor-related problems by identifying problems and their solutions.
  • Contract Management: The managing of supplier contacts from their drafting to their maintenance.
  • Market Research: Identifying potential vendors and assessing their capabilities to benefit the company.
  • Vendor Evaluation: Evaluation of vendor performance and maintaining vendor quality.

KPIs for this role

  • Vendor Performance Scorecard: Measures vendor performance of chosen vendors to ensure their quality.
  • Cost Savings: Cost savings that are achieved through effective vendor management practices.
  • Vendor Compliance Rate: The percentage of vendors that comply with company policies and processes.
  • Vendor Relationship Health: Strength and effectiveness of vendor relationships based on the satisfaction of both parties.
  • Contract Compliance: The compliance of vendors with contract terms and legal policies.
  • Vendor Satisfaction: the satisfaction of vendors with the organization’s practices and processes. 

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