Procurement Courses Overview

Get better deal results by implementing your detailed negotiation strategy. Endless negotiation tactics and psychological tricks will help you to gain the upper hand in your negotiations. Our proven templates will help you close better deals.

What you will learn:

1. Negotiation skills
2. Negotiation opening
3. Reservation price & ZOPA
4. Negotiation psychology
5. Questioning and listening skills
6. Negotiation tactics
7. Non negotiable
8. Walk away point
9. How to keep track of proposals
10. Negotiation mistakes

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

In this exciting new module, you’ll learn how to use the latest cutting-edge technology to take your negotiation skills to the next level. With ChatGPT, you’ll be able to practice your negotiation skills in a safe and risk-free environment, where you can hone your strategies and tactics before putting them to the test in the real world.

You’ll discover everything about leveraging ChatGPT to prepare for negotiations, create the most effective negotiation strategies and tactics. We will also teach you how to use artificial intelligence to prepare for unexpected scenarios with role-playing exercises.

Whether you’re a seasoned procurement professional or just starting out, this module will take your negotiation game to the next level. Don’t miss out on this incredible opportunity to leverage the power of artificial intelligence.

What you will learn:

1. Introduction to AI & ChatGPT
2. Introduction to ChatGPT in negotiations
3. Preparing negotiations with ChatGPT
4. Negotiation strategies with ChatGPT
5. Questioning & listening skills
6. Countering proposals
7. Expected argument suppliers
8. Negotiation tactics with ChatGPT
9. ChatGPT roleplaying

This module includes:

• Extra reading material
• 9 video lessons
• 21 prompts you can use

Download the syllabus to learn all about this course.

In this module, we’ll introduce the Sustainable Procurement Policy (SPP) document. It is a document that translates the vision into operational management. It describes the procurement intentions, objectives, and values of the organization, as formally expressed by its top management. It usually describes elements like vision, values, commitments, and rules.

We will also dive into the Sustainable Procurement Strategy (SPS) document. It includes strategy, which is the route that must be followed to realize the vision. It also outlines how an organization’s procurement objectives and directions will be carried out through a detailed action plan.

We’ll also explore supplier selection and mapping sustainable issues. The outputs of this module will contribute to building a comprehensive sustainable procurement strategy.

What you will learn:

• Procurement policies & strategies
• CSR policies
• Market analysis
• Supply chain analysis & risk assessment
• Supplier referencing
• Mapping sustainability issues
• Cost analysis
• Accountability
• Formulating a sustainable procurement policy
• Examples of sustainable procurement
• Key considerations

Download the syllabus to learn all about this course.

In this module, we’ll dive into the cornerstones of sustainable procurement. You can consider these the building blocks of your sustainable procurement strategy.

We will discuss how to implement sustainable procurement tactics throughout each step of the procurement process. In this module, we’ll also explore one of the most important steps of sustainability in procurement: how to shift toward sustainability while maintaining high profitability.

What you will learn:

• Procurement governance
• Human rights
• Labor practices
• The environment
• Fair operating practices
• Consumer issues
• Community involvement
• Sustainability while maintaining high profitability
• Challenges
• Key considerations

Download the syllabus to learn all about this course.

This is the module where it all comes together. Everything you’ve learned in modules one, two, and three will be tied together to create a sustainable procurement strategy.

In this crucial module, you will work on putting your own sustainable procurement plan together. Your sustainable procurement strategy describes how to deliver the best outcome for your sustainable procurement project.

With a clear step-by-step action plan, we are going to help you to build your own strategy for your procurement portfolio. We created a template for every step.

What you will learn:

• Creating your sustainable procurement strategy
• Managing sustainability stages
• Integrating sustainability in specifications
• Sustainable goals as a manager
• Identifying suppliers
• Assessing suppliers
• Managing contracts
• Kotter’s theory of change
• Organizing towards sustainability
• Delivering sustainable procurement change
• Lencioni’s theory of team change
• Key considerations

Download the syllabus to learn all about this course.

The second module of this course, “ChatGPT in Procurement,” delves into the specific applications of ChatGPT in the procurement process. It covers the procurement process and how ChatGPT can be integrated into it, enabling procurement professionals to automate various tasks and streamline workflows.

The module also explains the types of procurement data that can be processed by ChatGPT, including purchase requisitions, invoices, and purchase orders. Furthermore, the module provides best practices for leveraging ChatGPT in procurement, including the art of prompts and use cases of ChatGPT in procurement.

By the end of this module, learners will have a solid understanding of how ChatGPT can be applied to the procurement process and how to effectively utilize this technology to optimize procurement workflows.

What you will learn:

1. The procurement process and how ChatGPT can be integrated into it
2. Types of procurement data that can be processed by ChatGPT
   
3. Best practices for leveraging ChatGPT in procurement
   
4. The art of prompts
   
5. ChatGPT applications in procurement
   
6. Real-life use cases of ChatGPT
   
7. Benefits of ChatGPT in procurement

This module includes:

• Extra reading material
• 7 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

The third module of this course, “How to use ChatGPT in your job,” explores various use cases of ChatGPT in procurement. This module covers the role of ChatGPT in supplier management, contract management, spend analysis, purchase requisition processing, invoice processing, purchase order processing, supplier onboarding, supplier performance management, and negotiations.

Through this module, learners will gain a comprehensive understanding of how ChatGPT can be used to automate and streamline various procurement tasks and processes.

By the end of the module, learners will be equipped with practical knowledge and skills that they can apply in real-world procurement scenarios.

What you will learn:

1. ChatGPT in supplier management
2. ChatGPT in contract management
3. ChatGPT in spend analysis
4. ChatGPT in purchase requisition processing
5. ChatGPT in invoice processing
6. ChatGPT in purchase order processing
7. ChatGPT in supplier onboarding
8. ChatGPT in supplier performance management
9. Chat PGT in negotiations
   

This module includes:

• Extra reading material
• 9 video lessons
• 27 prompts you can use

Download the syllabus to learn all about this course.

The fourth and final module of this course focuses on getting better negotiation results with ChatGPT.

ChatGPT can help with a variety of tasks, such as researching the other party, preparing and organizing information for the negotiation, and developing negotiation goals. Additionally, ChatGPT can provide insights into the other party’s needs and interests, which can help inform your negotiation strategy.
The benefits of using ChatGPT in negotiation are numerous.

ChatGPT can provide a fresh perspective on the negotiation, as it can analyze data and provide insights that you may not have considered. Additionally, ChatGPT can simulate human conversation, which can help you prepare for the negotiation and anticipate the other party’s responses.

By the end of this module, learners will know how to maximize negotiation results with the power of ChatGPT.

 

What you will learn:

1. ChatGPT in negotiations
2. Preparing negotiations
3. Negotiation strategies
4. Questioning & listening skills
5. Countering proposals
6. Expected arguments
7. Negotiation tactics
8. ChatGPT roleplaying

This module includes:

• Extra reading material
• 10 video lessons
• 18 prompts you can use

Download the syllabus to learn all about this course.

In the second module, we will explore the procurement process, guiding you through each step.

You’ll learn how to conduct market research, create specifications for suppliers, initiate the Request for Information (RFI) process, select the right suppliers, craft a Request for Proposal (RFP), evaluate offers, and optimize your procurement processes using RFI and RFP planners.

By the end of this module, you’ll have the skills to navigate the procurement process effectively and achieve successful outcomes.

What you will learn:

1. Market Research
2. Specifications: Informing Your Supplier
3. Request For Information
4. Supplier Selection
5. Making a Request For Proposal
6. How to Evaluate Offers
7. The RFI & RFP Planner: Process Guidance
8. Wrap Up

This module includes:

• Extra reading material
• 8 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

In the third module, we will focus on the negotiation process and equip you with the essential skills to excel in procurement negotiations. Starting with an introduction to the negotiation process, you’ll gain a solid understanding of its significance in procurement.

We’ll cover the key steps in preparing for negotiation, including determining your negotiation strategy and exploring various negotiation styles. You’ll also learn about important concepts such as the Breakpoint and Zone of Possible Agreement (ZOPA) to facilitate successful negotiations. We’ll delve into acquiring power in negotiation and discuss best tactics to employ. Additionally, we’ll highlight common negotiation mistakes to avoid.

By the end of this module, you’ll have the knowledge and practical tools to navigate procurement negotiations with confidence and achieve mutually beneficial agreements.

What you will learn:

1. Introduction to The Negotiation Process
2. Preparing For Negotiation
3. Determining Your Negotiation Strategy
4. Negotiation Styles
5. Breakpoint & Zone of Possible Agreement (ZOPA)
6. Acquiring Power in Negotiation
7. Best Tactics in Negotiation
8. Negotiation Mistakes to Avoid
9. Closing the Deal
10. Wrap Up

This module includes:

• Extra reading material
• 10 video lessons

Download the syllabus to learn all about this course.

In the fourth module, we will explore the crucial aspects of contract management and equip you with the necessary skills to effectively handle contracts.

We’ll start with an introduction to contract management and its significance in procurement. You’ll learn how to set up a contract after closing a deal, ensuring all important components are included to safeguard the interests of both parties. We’ll then cover the process of contract awarding, completion, and implementation, ensuring that contracts are executed smoothly. Additionally, you’ll discover various contract management tools that can streamline and enhance your contract management processes.

By the end of this module, you’ll have the knowledge and practical insights to effectively manage contracts, mitigate risks, and optimize outcomes in procurement.

What you will learn:

1. Introduction to Contract Management
2. How to Set Up a Contract After Closing a Deal
3. Contract Awarding: Completion and Implementation
4. Contract Management Tools
5. Wrap Up

This module includes:

• Extra reading material
• 5 video lessons

Download the syllabus to learn all about this course.

In the fifth module, we’ll explore supplier relationship management (SRM) and equip you with the skills to foster effective supplier relationships.

Topics covered include establishing SRM KPIs, supplier collaboration, using supplier scorecards, managing supplier risks, essential soft skills for SRM, and utilizing SRM tools.

By the end of this module, you’ll have the knowledge to build and maintain strong supplier relationships for successful procurement outcomes.

What you will learn:

1. Establishing SRM KPIs
2. Supplier Collaboration
3. Supplier Scorecard
4. Supplier Risk Management
5. Important Soft Skills For SRM
6. Supplier Relationship Management Tools
7. Wrap-Up

This module includes:

• Extra reading material
• 7 video lessons

Download the syllabus to learn all about this course.

Dive into Module 2 of the “Strategic Procurement Leadership Program,” a transformative exploration dedicated to driving and nurturing a progressive procurement culture. As you journey through this module, anticipate an enriching learning experience that hones your capabilities, enabling you to be both a beacon of change and a touchstone of strategic alignment within your organization.

By the culmination of this module, you’ll emerge not just as a procurement professional but as a cultural changemaker, equipped with actionable strategies to usher in meaningful, positive transformations in your procurement function.

During this module, you’ll immerse yourself in:

• The art and science of instigating cultural shifts within the procurement function, ensuring alignment with organizational values and goals.
• Mastery in being a Credible Activist and Strategic Positioner, two pivotal roles that empower you to drive impactful changes and champion your procurement vision.
• Acquiring the finesse to navigate, address, and capitalize on the paradoxes inherent within the procurement landscape, turning challenges into strategic advantages.

Elevate your strategic prowess and leadership footprint in procurement, mastering the skills to foster a culture of excellence, innovation, and forward momentum.

This module includes:

• Extra reading material
• 5 video lessons

Download the syllabus to learn all about this course.

Venture into Module 3 of the “Strategic Procurement Leadership Program,” a dedicated dive into mastering the nuances of power dynamics within the multifaceted world of procurement. This module offers you a refined lens to perceive and skillfully navigate the intricate web of relationships, both within decentralized procurement functions and beyond organizational boundaries.

Upon completing this module, you will stand distinguished, not just as a procurement specialist, but as a diplomatic leader, adept at balancing power dynamics, fostering collaboration, and ensuring seamless synergy across diverse teams and stakeholders.

In this illuminating module, you’ll gain expertise in:

• Grasping and managing the complexities associated with power dynamics in a decentralized procurement ecosystem, ensuring streamlined operations and effective decision-making.
• Mastering the challenges and advantages of managing virtual procurement teams, ensuring optimal productivity and alignment irrespective of geographical divides.
• Delving into strategies to lead global procurement teams, understanding cultural nuances, time zone challenges, and leveraging global talent effectively.
• Expertise in managing and influencing individuals and entities outside your organization, a crucial capability in today’s interconnected business landscape.

Step into the realm of strategic leadership in procurement, armed with the acumen to steer teams, manage intricate dynamics, and build robust relationships, ensuring success in a globalized procurement environment.

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

Step into Module 4 of the “Strategic Procurement Leadership Program,” where the timeless principles of Lean and Agile converge with the domain of procurement. This module stands as a beacon for those aspiring to infuse efficiency, responsiveness, and innovation into their procurement processes, aligning with world-class standards.

By the end of this module, you’ll not only understand but be ready to implement the strategies that have driven some of the world’s most successful organizations. You’ll be recognized not just as a procurement leader but also as an innovator who integrates proven methodologies to drive unparalleled operational excellence.

Throughout this transformative module, you’ll be exposed to:

• The principles of Lean Management in procurement, focusing on maximizing value while minimizing waste, ensuring streamlined operations and cost-effectiveness.
• The legendary Power of Kaizen, introducing you to the “Toyota Way” and its groundbreaking impact on operational excellence.
• The Agile Manifesto tailored for procurement, providing you with the tools to be more responsive, adaptive, and aligned with evolving business needs.
• The Scrum framework within the procurement context, empowering your teams to deliver projects more efficiently, collaboratively, and with a customer-centric focus.

Forge your path in procurement by leveraging the philosophies that have revolutionized industries. Embrace the future of procurement, ensuring agility, efficiency, and sustained competitive advantage.

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

Embark on Module 5 of the “Strategic Procurement Leadership Program,” a comprehensive journey into the Agile realm tailored specifically for the procurement sector. This module has been meticulously crafted to bring the revolutionary Agile principles right to your procurement doorstep, fostering adaptability, collaboration, and rapid value delivery in your processes.

By the module’s conclusion, you’ll stand apart as a visionary procurement leader, adept at harnessing the agility of startups and channeling it into the structured world of procurement, ensuring both flexibility and robustness in your operations.

Dive deep into the nuances of this module and emerge with:

• A thorough understanding of what it truly means to have an Agile Procurement Team, and how such a team can pivot swiftly in response to internal and external changes.
• Strategies and techniques to design Agile Procurement Teams, ensuring that they are structured for speed, efficiency, and collaborative success.
• Expertise in empowering self-managed teams, a cornerstone of the Agile philosophy, fostering a culture of ownership, innovation, and accountability.

Unveil the transformative potential of agility in procurement. By embracing the principles encapsulated in this module, you’ll position yourself and your organization at the forefront of modern procurement, ready to tackle the challenges of today and tomorrow.

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

In the “Soft Skills for Procurement” course, you will develop the essential soft skills needed to excel in the procurement field and contribute significantly to your organization’s success. This course offers a comprehensive learning experience, designed to enhance your interpersonal abilities and open new avenues in your procurement career.

Upon completing this course, you will emerge as a well-rounded procurement professional, adept in skills crucial for thriving in this sector.

The course will deepen your understanding of:

– Effective communication and negotiation strategies in procurement.
– Building emotional intelligence for better professional relationships.
– Networking techniques for industry connections.
– Applying empathy and compassion in business interactions.
– Adapting to changes in the procurement landscape.
– Strategies for personal and professional development in procurement.

This module includes:

• Extra reading material
• 11 video lessons
• 2 Powerpoint templates

Download the syllabus to learn all about this course.

In the first module of our course, you’ll embark on a fascinating journey to understand the core principles of SRM. This module lays the foundation, introducing you to the basics of SRM, its significance in the procurement process, and the essential skills needed for effective supplier relationships.

Ideal for those new to the field or looking to refresh their knowledge, this module sets the stage for more advanced topics, ensuring you’re well-prepared to navigate the complexities of supplier relationships in your professional role.

1. Program introduction
2. Definition of SRM
3. Importance of SRM in procurement
4. Key principles of SRM
5. Two approaches to SRM
6. Goals of SRM
7. Wrap-up

This module includes:

• Extra reading material
• 7 video lessons
• 2 Powerpoint templates

Download the syllabus to learn all about this course.

In the second module, we delve deeper into the strategic aspects of Supplier Relationship Management. You’ll learn about advanced techniques for evaluating and improving supplier performance, how to handle risks in supplier relationships, and the application of tools like supplier scorecards.

This module is ideal for professionals looking to refine their strategic approach to SRM and implement effective methods for long-term supplier success. It’s a must-attend for those aiming to take their supplier management skills to a higher, more impactful level.

1. Integrating your SRM strategy
2. Supplier segmentation
3. Creating strategic collaborative relationships
4. Supplier performance goals and measurements
5. Establishing SRM KPIs
6. Organizing stakeholders management
7. Navigating the governance framework
8. Module wrap-up

This module includes:

• Extra reading material
• 8 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

The third module of our Supplier Relationship Management course focuses on enhancing your practical skills in implementing SRM strategies within your organization. This module will guide you through the intricacies of applying SRM concepts to real-world scenarios, helping you to effectively integrate these strategies into your company’s framework.

Perfect for those who have grasped the basics of SRM and are ready to apply this knowledge, this module promises to equip you with the tools and confidence needed to transform your supplier management approach and achieve tangible results.

1. Networking
2. Communication
3. Persuasion and negotiation
4. Confidence and self-awareness
5. Emotional intelligence
6. Empathy and compassion
7. Inclusivity
8. Cultural sensitivity
9. Adaptability
10. Module wrap-up

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

The fourth module of our Supplier Relationship Management course is designed to bring all your learning together, focusing on advanced applications and real-world case studies. In this module, you’ll get the opportunity to see how SRM strategies are implemented in various industries and scenarios, enhancing your understanding and giving you insights into best practices.

This module is perfect for those ready to move from theory to practice, offering a deeper, more nuanced understanding of SRM in action.

1. How to evaluate suppliers in SRM
2. Techniques for supplier performance improvement
3. 8 SRM tactics you should use
4. Dealing with supplier risks
5. Major SRM mistakes to avoid
6. How to identify cause of conflict
7. How to handle conflicts
8. Using supplier scorecards in SRM
9. Module wrap-up
10. Bonus lesson: Raising SRM excellence with extra tips and tricks

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

In this opening module, we’ll introduce you to the essential concepts and practices of category management in procurement. You’ll learn about its key principles, its role in procurement, and the advantages of applying it effectively.

Designed to be both informative and engaging, this module will set a solid foundation for your journey into mastering category management. Get ready to enhance your skills and understanding in this vital area of procurement.

1. Program introduction
2. Module introduction
3. Definition of category management
4. The link between category management and procurement
5. The 4Ps of category management
6. 9 category management steps in procurement
7. The advantages of category management in procurement
8. The risks of category management in procurement
9. Wrapup

This module includes:

• Extra reading material
• 9 video lessons
• 1 Powerpoint templates

Download the syllabus to learn all about this course.

Building on the foundation laid in Module 1, this module delves deeper into the strategies and techniques essential for effective category management. You’ll gain insights into the practical aspects of procurement, learning how to apply key concepts to real-world scenarios.

This module is crafted to enhance your decision-making skills, equip you with advanced tools, and provide you with strategies to optimize your procurement processes. Prepare to dive into a hands-on learning experience that will elevate your understanding and application of category management in the dynamic world of procurement.

1. Identifying stakeholders
2. Analytical skills: industry and market trends
3. Product positioning
4. Supply and value chain analysis
5. Risk register
6. Supplier relationship management
7. Communication
8. Empathy and compassion
9. Supplier comparison
10. Module wrapup

This module includes:

• Extra reading material
• 10 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

In Module 3 of our Category Management in Procurement Course, you will embark on a deep dive into the eight critical steps to implement and enhance category management in your procurement strategy.

This module is packed with actionable knowledge, from conducting a thorough SWOT analysis to mastering the intricacies of market characteristics and spend analysis. You’ll learn about defining categories, supplier analysis, and setting achievable goals.

This module is designed to turn you into a proficient category manager, equipping you with the tools to analyze, strategize, and continuously improve your procurement approach. Prepare to enhance your skills with practical insights and hands-on learning experiences.

1. SWOT analysis
2. Understanding market characteristics
3. ABC analysis
4. Defining categories and their roles
5. Supplier portfolio analysis and tactics to use
6. Spend analysis
7. Important category analysis everyone should master
8. Setting goals
9. Full category management strategy
10. Continuous improvement in implementing your strategy
11. Module wrapup

This module includes:

• Extra reading material
• 11 video lessons

Download the syllabus to learn all about this course.

Module 4 of our Category Management in Procurement Course focuses on the practical implementation and refinement of category management strategies. In this module, you will learn how to apply the principles and techniques of category management to real-world scenarios. We will explore advanced strategies for optimizing procurement processes and enhancing supplier relationships.

This module is designed to provide you with hands-on experience, equipping you with the knowledge and tools necessary to effectively manage categories and drive successful procurement outcomes. Get ready to put theory into practice and take your procurement skills to the next level!

1. Module introduction
2. Category management tactics
3. Collaborative supplier management
4. Overcome the process complexity challenge
5. Stakeholder relationships and priority confusions
6. Business complexity
7. Resource constraints
8. The future of category management
9. Module wrapup
10. Course wrapup

This module includes:

• Extra reading material
• 10 video lessons

Download the syllabus to learn all about this course.

In the first module we will lay the foundation of risk management in procurement. We will dive deep into the critical principles and practices of risk management. You will be introduced to the overarching concepts of risk identification, assessment, mitigation, and monitoring, all crucial for safeguarding procurement operations.

We designed this module to be both enlightening and interactive, it lays the groundwork for your journey towards mastering risk mitigation. Prepare to broaden your expertise and insight into this essential aspect of procurement, enhancing your ability to navigate and manage risks effectively!

What you will learn:

• nderstanding Risk Management Framework
• Types and Sources of Risk in Procurement
• The Business Consequences of Unmanaged Risks
• Principles of Risk Management in Procurement
• Integrating Risk Management into Strategic Sourcing
  

This module includes:

• Extra reading material
• 7 video lessons
• Templates

Download the syllabus to learn all about this course.

In Module 2, we delve further into the complexities of risk management by focusing on the initial stages of the risk cycle: Identifying and Assessing risks. This module is designed to equip you with the tools and techniques necessary for a comprehensive understanding of potential risks in procurement and their impacts.

Through a combination of theory and practical applications, you will learn to systematically identify various types of procurement risks and evaluate their probability and severity. This module aims to enhance your analytical skills, enabling you to make informed decisions and prepare effective risk mitigation strategies.

Embark on this engaging journey to refine your ability to anticipate and assess risks, setting a strong foundation for advanced risk management strategies in the following modules.

What you will learn:

1. Risk Management Category Strategy Template analysis
2. Risk Identification Techniques
3. Analyzing Risk Probability and Impact

This module includes:

• Extra reading material
• 4 video lessons
• Templates

Download the syllabus to learn all about this course.

In this module we will transition from identifying and assessing risks to actively mitigating and managing them. This critical phase of the course introduces you to a range of strategies and practical approaches for minimizing the impact of identified risks on your procurement processes.

Structured to be highly interactive and application-focused, this module covers the essentials of risk mitigation, including accepting, avoiding, transferring, and reducing risks. Through detailed exploration of real-world case studies and practical tools, you’ll gain insights into crafting robust risk mitigation strategies tailored to diverse procurement scenarios.

Prepare to dive deep into the nuances of mitigating procurement risks, enhancing your strategic decision-making and operational resilience.

What you will learn:

1. Developing Effective Risk Responses
2. Financial Risk Management
3. Operational Risk Management
4. Legal and Compliance Risk Management in Procurement
5. ESG Risks in Procurement
6. Advanced Risk Management Technique: Scenario Planning

This module includes:

• Extra reading material
• 7 video lessons

Download the syllabus to learn all about this course.

In Module 4, we focus on Implementing and Monitoring Risk Management Plans in procurement. This module teaches the practical steps for activating your risk mitigation strategies and the ongoing process of risk monitoring. Through interactive exercises and case studies, you’ll learn to apply dynamic risk management plans tailored to real-world procurement challenges.

This module equips you with the skills for a proactive approach to risk, blending theory with actionable insights. Get ready to enhance your procurement strategy with advanced risk management techniques.

What you will learn:

1. Creating and Implementing a Risk Management Plan
2. Ongoing Risk Evaluation and Monitoring
3. Soft Skills Required for Risk Management

This module includes:

• Extra reading material
• 4 video lessons

Download the syllabus to learn all about this course.

In the foundational module of our Cultural Impact on Negotiation course, we delve into the fundamental aspects of how culture influences negotiation. You’ll explore the basic definitions, understand the negotiation process, and discover the close link between culture and negotiation styles. This module is crafted to be both enlightening and interactive, providing a robust groundwork for your exploration into the nuanced interplay between culture and negotiation practices.

Prepare to broaden your perspectives and refine your negotiation skills through a cultural lens, setting the stage for advanced learning and application in the dynamic field of international negotiations.

What you will learn:

• Defining Culture and Negotiation
• Negotiation Process
• The Close Link Between Culture and Negotiation
• Different Negotiation Styles
• Negotiation Techniques Around the World
• Guidelines for Cultural Impact on Negotiations
• Barriers in Cross-Cultural Negotiations
• Causes of Failure in International Negotiations
  

This module includes:

• Extra reading material
• 10 video lessons
• Templates

Download the syllabus to learn all about this course.

In Module 2 of our Cultural Impact on Negotiation course, you will learn how culture shapes various negotiations. This module focuses on the influence of culture on business practices, relationships, and distinctive negotiation patterns across different cultural landscapes. Tailored to offer both depth and practical insights, this module enriches your understanding of how cultural nuances affect business negotiations, relationship building, and negotiation strategies.

Get ready to dive deeper into the cultural dimensions of negotiations, enhancing your ability to navigate and manage cross-cultural negotiations effectively. This module is designed to equip you with the knowledge and tools needed to leverage cultural understanding in fostering successful international business relationships.

What you will learn:

1. How Businesses are Influenced by Culture
2. How Relationships are Influenced by Culture
3. How Different Cultural Patterns Affect International Negotiations
   

This module includes:

• Extra reading material
• 4 video lessons
• Templates

Download the syllabus to learn all about this course.

In Module 3 of this course, we’ll go on a global journey to explore negotiation styles across different regions of the world. This comprehensive module examines the unique negotiation approaches in Europe, the Mediterranean, North and South America, Asia, the Middle East, and Africa. You’ll get insights into the cultural foundations that define local negotiation tactics. Designed for an immersive learning experience, this module combines detailed analysis with practical examples, helping you to understand and adapt to the diverse negotiation landscapes encountered in global business interactions.

Prepare to expand your global negotiation skills. In short, this module aims to arm you with the strategic insights and cultural sensitivity required to excel in the complex world of international negotiations, paving the way for successful negotiation outcomes.

What you will learn:

1. Navigating the Cultural Negotiations Around the World
2. Culture and Negotiations
3. Exploring the Negotiation Styles of Important European Countries
4. Exploring the Negotiation Styles of Mediterranean Countries
5. Culture and Negotiations: North American Style
6. Exploring the Negotiation Styles of North American Countries
7. Culture and Negotiations: South American Style
8. Exploring the Negotiation Styles of South American Countries
9. Culture and Negotiations: Asian Style
10. Exploring the Negotiation Styles of Asian Countries
11. Culture and Negotiations: Middle East Style
12. Exploring the Negotiation Styles of Middle Eastern Countries
13. Culture and Negotiations: African Style
14. Exploring the Negotiation Style of African Countries

This module includes:

• Extra reading material
• 15 video lessons

Download the syllabus to learn all about this course.

In this initial module, we dive into the fundamental concepts and methodologies of Value Chain Analysis (VCA) in procurement. You’ll explore the core principles of VCA, its significance within the procurement process, and the benefits of its strategic application.

Crafted to be both enlightening and captivating, this module lays the groundwork for your exploration into mastering VCA. Prepare to boost your expertise and insights in this crucial aspect of procurement!

What you will learn:

• Program introduction
• The Value Chain
• Value Chain vs Supply Chain
• Porter’s Value Chain Model
• The Objectives and Importance of VCA in Procurement

This module includes:

• Extra reading material
• 6 video lessons
• Templates

Download the syllabus to learn all about this course.

In Module 2, we delve deeper into the intricacies of Analyzing Primary and Support Activities in the Value Chain. You’ll learn how to dissect and examine the core components of VCA, including inbound logistics, operations, outbound logistics, marketing and sales, and service, alongside the vital support roles of infrastructure, human resource management, procurement, and technology development.

Designed to expand your understanding and application skills, this module offers practical insights into optimizing each segment for enhanced operational efficiency and competitive advantage. Gear up to elevate your proficiency in strategically managing and improving your organization’s value chain.

What you will learn:

1. Inbound Logistics
2. Operations
3. Outbound Logistics
4. Marketing and Sales
5. Services
6. Infrastructure and Human Resource Management
7. Procurement and Technology Development
   

This module includes:

• Extra reading material
• 8 video lessons
• Templates

Download the syllabus to learn all about this course.

In Module 3, we focus on “Creating Your Personal VCA Strategy.” This segment is dedicated to applying the foundational knowledge and analytical skills gained from the previous modules to develop a tailored Value Chain Analysis strategy for your organization. You’ll be guided through the processes of optimizing your procurement process, conducting a comprehensive cost breakdown, analyzing initial findings, benchmarking, identifying improvement opportunities, and finalizing a full VCA strategy.

This module is structured to transform theory into action, enabling you to craft a strategic approach that leverages unique insights to optimize your organization’s procurement function. Prepare to apply what you’ve learned in a practical setting, making a tangible impact that elevates your company’s competitive edge and operational performance.

What you will learn:

1. Optimising Your Procurement Process Through Value Chain Mapping
2. Cost Breakdown
3. Analyzing Initial Findings and Benchmarking
4. Identifying Improvement Opportunities
5. Supplier Selection
6. Full VCA Strategy
   

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

In this module, you will gain an understanding of spend analysis and its role in procurement. We will start by defining spend analysis and explaining its importance. You’ll learn key concepts and terminology, such as spend taxonomy and the differences between direct and indirect spend.

We will also introduce you to various tools and software to enhance your spend analysis process. By the end of this module, you will be able to define spend analysis, recognize its benefits, understand how to organize procurement expenses, differentiate between direct and indirect spend, apply optimization strategies, and choose the right software for your needs.

What you will learn:

1. Understanding Spend Analysis – Concepts and Importance
2. Key Concepts and Terminology
3. Tools and Software for Spend Analysis

This module includes:

• Extra reading material
• 5 video lessons
• Templates

Download the syllabus to learn all about this course.

In this module, you will learn the most important steps for collecting and preparing data, ensuring you know where to find your data and how to get it ready for analysis. We will guide you through categorizing your spend data to create clear visibility in your procurement processes.

We’ll cover best practices in spend categorization to ensure your approach is accurate and efficient. You’ll learn how to define and measure key performance indicators (KPIs) to effectively track and manage your spending. The module includes theoretical insights and the latest technology applications, supported by real-life examples and practical templates. Most importantly, in this module, you will also create and finalize your own spend analysis using the provided templates!

What you will learn:

1. Data Collection and Preparation
2. Defining Taxonomy & Categorizing Spend
3. Best Practices in Categorization
4. Defining and Measuring KPIs

This module includes:

• Extra reading material
• 6 video lessons
• Templates

Download the syllabus to learn all about this course.

In this module, we will cover the techniques used to reduce costs and increase efficiency in your procurement processes such as Pareto analysis and Price Variance analysis. We will discuss different kinds of risks and how spend analysis can be used to assess and mitigate them.

This module also includes a lesson on how to effectively communicate your spend analysis insights by creating clear and impact reports for different audiences. Finally, the future trends in spend analysis will be discussed to inspire you to stay up-to-date with the newest trends and technologies in procurement.

What you will learn:

1. Driving Cost Reduction and Efficiency
2. Mitigating Risk
3. How to communicate your spend insights
4. The future & Role of AI and Machine Learning

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

In this module, you’ll gain a thorough understanding of the different generational groups within the workplace and how their distinct characteristics influence team dynamics. We will explore the defining traits, values, and communication preferences of various generations, providing insights into how these differences shape workplace behavior, expectations, and collaboration. By understanding the nuances of each generation, you’ll be better equipped to foster cooperation, raise productivity, and promote inclusivity in your teams.

We will dive into practical strategies for managing and leading multigenerational teams within your organization, as well as how to integrate their strengths to build a cohesive, future-ready team. By the end of this module, you’ll be able to apply the concepts of generational management to create an inclusive, engaged, and productive work environment.

What you will learn:

•  Understanding Generations – Concepts and Importance
• Key Concepts and Terminology
• Managing Generational Differences in Teams

This module includes:

• Extra reading material
• 5 video lessons

Download the syllabus to learn all about this course.

In this module, we will explore the defining characteristics of Generation Z and their unique approach to life and work. You’ll learn how these traits align with key competencies needed for excellence in procurement roles and discover practical methods to guide Gen Z in developing these competencies.

We will also cover what motivates Gen Z in the workplace and provide strategies to create an environment where they can thrive. By the end of this module, you’ll have the tools to integrate Gen Z’s strengths into your procurement team effectively.

What you will learn:

1. Characteristics of Generation Z
2. Linking Procurement Skills with Gen Z
3. How to Guide Gen Z in Procurement
4. Motivating and Managing Gen Z

This module includes:

• Extra reading material
• 6 video lessons
• 1 Powerpoint template

Download the syllabus to learn all about this course.

In this module, we will focus on the complexities and opportunities of managing a multigenerational workforce. You’ll learn about the key work values, motivators, and leadership styles preferred by different generations, from Baby Boomers to Generation Z.

We will provide practical strategies for fostering collaboration, understanding, and productivity across age groups. By the end of this module, you’ll be equipped to manage generational diversity effectively, turning potential challenges into strengths for your procurement team.

What you will learn:

1. Generational Stereotypes and How to Manage Them
2. Engaging a Multigenerational Workforce

This module includes:

• Extra reading material
• 4 video lessons

Download the syllabus to learn all about this course.

In this module, you’ll gain a thorough understanding of how to effectively communicate with AI by crafting well-structured prompts. We’ll start by exploring the significance of AI in modern technology and the crucial role prompt engineering plays in harnessing its full potential. You’ll learn about different AI models, how they operate, and how to apply core principles to create clear and effective prompts.

As we delve deeper, we’ll cover advanced techniques, including breaking down complex tasks into simpler steps and systematically refining prompts to improve AI performance. By the end of this module, you’ll be equipped to apply prompt engineering concepts that enhance the quality of AI-generated outputs, enabling you to leverage AI in your professional tasks and beyond.

What you will learn:

• Introduction to Prompt Engineering
• Overview of Various AI Models
• Components of Effective Prompts
• The Prompting Mindset
• Quick Learning with Zero-Shot, One-Shot, and Few-Shot
• Chain-of-Thought Prompting
• Why Prompting Matters More Than People Think

This module includes:

• Extra reading material
• 8 video lessons

Download the syllabus to learn all about this course.

In this module, we’ll delve into a structured approach to crafting prompts using the Prompt Engineering Template. You’ll learn how to set up a customized profile, define clear goals, and provide the right context to ensure AI delivers exactly what you need. We’ll guide you on choosing the best response formats, tailoring complexity and tone for your audience, and setting clear expectations for AI outputs.

By the end of this module, you’ll have a solid template that simplifies your AI interactions, making them more effective and aligned with your specific needs in procurement.

What you will learn:

• Customizing ChatGPT Profile
• Expert Role Identification
• Goal Definition
• Detailed Explanation of Goals
• Response Format
• Role and Company Information
• Audience Identification
• Do’s and Don’ts
• Importance of Quality
• Relevant Files and Examples
• Tone of Response
• Length of Response
  

This module includes:

• Extra reading material
• 14 video lessons

Download the syllabus to learn all about this course.

In this module, we’ll explore how to incorporate AI into your procurement processes. You’ll learn how to use prompt engineering to enhance the entire procurement process, from sourcing to supplier relationship management. We’ll cover how to apply AI to analyze data, align strategies with company policies, and prepare for various procurement scenarios.

By the end of this module, you’ll be equipped with practical techniques to integrate AI into your procurement process, making it more strategic, data-driven, and effective.

What you will learn:

• Sourcing Methodology prompting
• Market Research prompting
• RFI prompting
• RFQ prompting
• Negotiation Phase prompting
• Contracting Phase prompting
• Supplier Relationship Management prompting

This module includes:

• Extra reading material
• 9 video lessons

Download the syllabus to learn all about this course.

In this final module, we’ll discuss a some of the hottest topics when it comes to working with AI. Ethical considerations. We see many companies reluctant to work with AI, as they are afraid their data will leak to their competitors. We’ll discuss how to prevent this, and we’ll also share best practices when it comes to prompt engineering.

Consider this module the cherry on top. In the first 3 modules you’ll know how to work AI models, and in this final module you’ll become an expert.

What you will learn:

• Ethical and Reliable AI Output
• Mitigating AI Risks
• Best Practices in Prompting
• Popular AI Tools

This module includes:

• Extra reading material
• 6 video lessons

Download the syllabus to learn all about this course.

This module is intended to provide you with a basic introduction to contract management. It starts by showing how contract management fits into the overall procurement process, so you understand why it’s important and when to focus on it.

What you will learn:

• Contract Management in the Procurement Process
• Contract Management and its 3 Pillars
• Contract Management Lifecycle
• The Importance and the Success Factors of Contract Management
• Contract Management Skills
• Key Legal Concepts in Contract Management

This module includes:

• Extra reading material
• 8 video lessons

Download the syllabus to learn all about this course.

You’ll learn how to analyze contracts, negotiate terms, and draft them, building key skills in this area. Throughout the module, we’ll cover common mistakes to avoid, the causes and consequences of poor contract management, how to assess the current state of your contracts, and how to track them effectively. You’ll also learn the key elements every contract should have, and gain a step-by-step guide to creating and negotiating your own contracts.

What you will learn:

• Essential Elements of a Contract
• Common Pitfalls to Avoid
  Causes, Effects, and Impact of Poor Contract Management
• Analyzing the State of Contract Management & Contracts
• How to Create Your Contract
• How to negotiate your contracts
• Creating your Contract Overview
  

This module includes:

• Extra reading material
• 8 video lessons

Download the syllabus to learn all about this course.

This module will help you learn how to choose the right KPIs for your contract management processes. You’ll learn how to monitor performance and ensure compliance by creating a scorecard and tracking your predefined supplier performance measures. You’ll also learn how to build strong supplier relationships, with helpful tips and a template for tracking and fostering the development of your suppliers. Next, the advice we will share on risk management will help you identify potential risks and use our template to plan for future challenges. This way, you’ll be ready for any situation with a clear action plan. Lastly, we’ll share best practices to help you review what you’ve learned and see the bigger picture in your contract management plan and execution.

What you will learn:

• KPIs in Contract Management
• Creating a Contract Management Scorecard
• Supplier Relationship Management
• Risk Management in Contracts
• Contract Management Tactics to Implement

This module includes:

• Extra reading material
• 7 video lessons

Download the syllabus to learn all about this course.

This module provides an overview of what innovation means in the context of procurement. It explores the critical role innovation plays in enhancing procurement processes and how organizations can benefit from adopting innovative practices.

What you will learn:

• Definition and importance of innovation in procurement
• Key drivers of innovation in procurement
• Benefits of Implementing Innovative Procurement Strategies
• Challenges to innovation in procurement and how to overcome them
• Case studies of successful innovation in procurement

This module delves into the development of an innovative mindset. It focuses on cultivating a mindset that embraces change, fosters creativity, and drives continuous improvement within procurement teams.

What you will learn:

• The characteristics of an innovative mindset
• How to foster creativity and innovation in procurement
• Techniques to encourage innovative thinking within teams
• The role of leadership in promoting an innovative culture
• Tools and practices to sustain innovation

This module emphasizes the importance of innovation within procurement teams. It discusses how to build, lead, and sustain teams that are not only efficient but also innovative in their approach to procurement challenges.

What you will learn:

• Building innovative procurement teams
• Encouraging collaboration and innovation among team members
• Leveraging diverse perspectives for innovative solutions
• Measuring and rewarding innovation in procurement teams
• Case studies of innovative procurement teams

This module explores practical, innovative tactics that can be applied within procurement teams. It provides actionable strategies and tools that teams can use to enhance their procurement processes and outcomes.

What you will learn:

• Innovative procurement strategies and tactics
• Tools and technologies to drive procurement innovation
• How to implement and scale innovative tactics within teams
• Overcoming barriers to adopting innovative tactics
• Real-world examples of innovative procurement practices