Supplier Relationship Management Course

4.9 ★★★★★ 350+ reviews

Learn how to build stronger, more collaborative partnerships with your suppliers. This program will give you the practical tools and interpersonal skills to move beyond transactions, align your teams around shared goals, proactively manage risks, and ultimately, unlock measurable value together.

  • For Teams
  • For Indivuals
  • Personalized Learning Journey Unique learning paths based on team goals
  • Blended Learning Self-paced learning combined with live sessions
  • Measurable Results Actionable strategies for tangible outcomes
  • Self-Paced Learning 6-8 hours study time, 39 Video Lessons
  • Accredited Certification Personalized certificate after completion
  • Money-back Guarantee Try it for 60 days risk-free

Course Learning Goals

  • This course will help you identify the importance, key principles, and goals of supplier relationship management to build a strong strategic foundation.
  • This course will provide practical advice on the essential soft skills for SRM, like negotiation and communication, to strengthen your interpersonal effectiveness.
  • This course will guide you in developing and implementing your own SRM strategy, using practical tools and templates to manage risks and improve supplier relationships.

The Perfect Fit For

This course is the perfect fit for procurement professionals at any level who are keen to master supplier relationship management. It is tailored for those who want to blend practical SRM strategies with essential soft skills, ensuring they can effectively manage and enhance supplier relationships in their roles.

Key Procurement Skills

Supplier Relationship ManagementStrategic Supplier SegmentationSRM Strategy DevelopmentSupplier EvaluationPerformance MeasurementEmotional IntelligenceConflict Resolution

Course Curriculum

Module 1: Introduction to Supplier Relationship Management
Key Learning Areas:
  • Define SRM Principles and Importance
  • Compare Strategic SRM Approaches
  • Understand Core SRM Goals
  • Establish A Foundational SRM Mindset
Description:

In this module, you will familiarize yourself with the fundamentals of SRM. The module sets the foundation by introducing the importance of SRM in procurement, various strategic approaches, key principles, and the different goals to consider when developing an SRM strategy. Ideal for professionals new to the field or those seeking to refresh their core knowledge, this module prepares you for the advanced strategic topics covered later in the course.

This module includes:
  • 8 Video Lessons
  • Usable Templates
  • Extra Reading Materials
  • Practical Case Studies
Module 2: How to Implement Supplier Relationship Management
Key Learning Areas:
  • Integrate SRM With Company Strategy
  • Apply Supplier Segmentation Models
  • Set Supplier Performance KPIs
  • Organize Stakeholder Management
Description:

In this module, you will learn how to implement Supplier Relationship Management within your procurement function. The curriculum is designed to teach you how to set strategic supplier goals, establish effective Key Performance Indicators (KPIs), formulate a robust SRM strategy, and correctly segment your supplier base. The module includes actionable templates to ensure you can immediately apply this knowledge within your organization.

This module includes:
  • 9 Video Lessons
  • Editable PowerPoint Template
  • Extra Reading Materials
  • Practical Case Studies
Module 3: Developing Soft Skills for SRM
Key Learning Areas:
  • Master Supplier Communication and Negotiation
  • Build Emotional Intelligence and Self-Awareness
  • Develop Empathy and Cultural Sensitivity
  • Enhance Adaptability For Collaboration
Description:

This module focuses on developing the essential soft skills required for effective Supplier Relationship Management. You will build key interpersonal capabilities to strengthen supplier relationships and receive practical guidance for applying these skills in real-world scenarios. The module is designed to enhance your communication abilities, develop confident negotiation techniques, and foster stronger professional connections with both suppliers and internal colleagues.

This module includes:
  • 11 Video Lessons
  • Usable Templates
  • Extra Reading Materials
  • Practical Case Studies
Module 4: Tips and Tricks: SRM in Practice
Key Learning Areas:
  • Implement Supplier Evaluation Processes
  • Apply Performance Improvement Tactics
  • Mitigate Supplier Risks Effectively
  • Use Scorecards And Manage Conflict
Description:

This module delivers practical tips and tricks for implementing SRM in real-world scenarios. In this module, we will teach you how to effectively put your SRM strategy into practice. You will learn to evaluate suppliers, improve supplier performance, apply proven tactics, mitigate risks, avoid common mistakes, resolve conflicts, and utilize supplier scorecards to optimize relationship management

This module includes:
  • 11 Video Lessons
  • Usable Templates
  • Extra Reading Materials
  • Practical Case Studies

Our Services

How Do We Train Teams

Team Training - Isolated Tabs
SELF-PACED E-LEARNING
Full Access to online platform, including 20 Self-paced Online Courses & 50+ templates.
BLENDED E-LEARNING WITH LIVE SESSIONS
Combined online self-paced training with expert guidance.
Self-paced online courses
Built for all levels, our courses help teams apply expert strategies and deliver results fast.
✔ Learn anytime, anywhere—100% on your schedule
✔ No deadlines or time pressure
✔ Rewatch lessons as often as you need
✔ Full access for 12 months, at your own pace

Pricing

Choose a plan that’s right for you

OPTION 1

SELF-PACED E-LEARNING

Online Courses For Procurement Success

This team plan includes access to:

  • 22 Courses + All Future Courses
  • Tailored Learning Plan
  • 12-month Access
  • Access to Template Library (54 Templates)
  • Certificate after completion

Price starts at for 2 members

Single Course

Targeted training for tangible results. Build the critical skills to advance a procurement career.

/ year

Enroll Now
Plan includes access to:
Single Course Access For 12 Months
Course Templates
Certificate After Completion
60-Day Money-Back Guarantee

Full Access

One plan. All courses. Unlimited potential. for individuals who want to build well-rounded procurement expertise.

/ year Save up to 93%
Enroll Now
Plan includes access to:
Access to All 22 Courses
Access to Future Courses
Access to All 54 Templates and Other Course Resources
ChatGPT Community
Other Inclusions:
Certificate after completion
60-day money-back guarantee
Community and live events
Personal Coaching

Client Success Stories

Build Better With Procurement Tactics

Discover how our courses have helped teams save time, close better deals, and lead with confidence.

Slide 1
Slide 2
Slide 3

Curious about what we could do for you?

In just 30 minutes, you can discover how we can help and explore cases similar to yours. We’ll cover:

What to expect:

  • Your specific needs and challenges
  • How Procurement Tactics has supported teams like yours
  • A demonstration of our learning method
  • Helping you decide what’s best for you


Pim Herremans

Schedule a demo

Frequently Asked Questions

We have put together some frequently asked questions

Will I get a certificate?

+ other popular questions

What is Procurement Tactics?

+ our mission and vision

How do the courses work?

+ turning theory into practice

What happens after I enroll my team?

After you complete your payment, you’ll first receive an email with your invoice, followed by another email with access to our study environment. Your instructor will then contact you to schedule a kickoff session. You’ll also get login details for Teachable, the platform we use for our courses. Once you complete all the lessons, you’ll receive your certificate.

How do I know which courses to take?

You can find out which courses are right for you by completing this assessment: T-Shaped Procurement Assessment. The results will be shown right away.

If you purchased full access or a team plan, please use this link instead: Learning Journey Assessment. After completing it, reach out to our sales manager, Pim, to discuss your results. These results take 1–2 days, as we carefully review your answers to create the best course lineup for you.

What’s included in a subscription?

It depends on the plan you choose. You can check the pricing section to see what’s included in each subscription tier.

How does payment work?

You can pay either by card or invoice. For card payments, your plan is activated right away. Within a few minutes, you’ll receive an email with instructions on how to log in to the platform. If you don’t get it, please contact us at team@procurementtactics.com and we’ll help you right away.

If you prefer to pay by invoice, please contact us at team@procurementtactics.com and we’ll guide you through the process.

Note: Invoice payments can be settled by wire transfer within 30 days.

How do I get a tailored learning plan?

You can get a personalized learning plan by completing our assessment. Schedule a demo to start this process.

How does the training fit into daily work?

Our courses are self-paced, so you can learn whenever it fits your schedule. You don’t have to finish everything in one go. Many learners study during free time at work or after office hours.

The lessons are designed to be practical and engaging, so learning feels smooth and natural. You can progress at your own pace, wherever and whenever it works best for you.